Frequently Asked Questions

Explore some of the most frequest questions answered by our support team.

The Baddie House is a multi-millon dollar house that is home to the top 5 female Instagram models. The top 4 models that achieve the most revenue remain in the house, the model that achieves the lowest revenue for the house is voted out and replaced with a new Instagram model. For a monthly subscription, you can gain access to both free and pay-per-view photos, videos and daily live stream content from the models. Remember if you don't support your favorite model, they will be voted out.

The Baddie House requires a monthly subscription to gain access to both inclusive and additional pay-per-view content. Head over to our Pricing Page to view our monthly subscription price.

We love to hear your creative ideas! Feel free to contact us on our Social Media account (at the bottom of this site), or email us at [email protected].

First of all, come over the the FAQ page right here, and check our other categories such as Technical and Billing. If you can't find the question and answer you're looking for in there, then please email us at [email protected].

There are many possible reasons why you may be experiencing poor video playback. HD video playback requires a better than average internet connection and computer processor, so if you have a slow connection or older computer, you may experience issues. If you are experiencing choppy playback you may try one of the following to resolve this:

  1. Select a lower video quality. The default quality is set to HD 720P which may be too heavy for your current internet connection. Click on the settings button under the video player and make your selection under “Video Quality.”
  2. Turn off other programs, virus protection, ad blocker, or energy saving settings as they may interfere with HD video playback.
  3. Stop any files that you may be downloading in the background.
  4. Try closing other browser tabs if you have many opened.
  5. Try another browser and see if that helps. We recommend the latest versions of the following browsers: Google ChromeFirefox.

This may be because you don’t have the latest version of Adobe Flash Player installed. You can get the latest version here.

You may be using the wrong username/password combination to log in. Make sure you use your username to login and not your email address. Your email address may be associated with an older expired account. Check the purchase confirmation email we sent you upon signing up if you don't recall your username. If you can’t find it, try checking your email account's spam folder.

It is also possible that your membership may have been banned. We may temporarily ban your membership if we feel your account has been compromised. We may ban accounts due to sudden increases in the number of login attempts. Increased login attempts may mean that your username and password have been compromised and/or shared/posted on the internet. Your personal data is secure and no transactions can be made during this ban period. Contact us if you think your account has been banned to have your password changed and your account reactivated.

In order to obtain your password, you must return to the site that you originally signed-up for and click on the "Forgot Password" link found on the login page. You will then be asked to provide the email address you used to join the site with. Once completed, your password will be e-mailed back to you. If you aren't receiving your password via email, be sure to check your email account's spam folder.

We support all the latest versions of major web browsers but not all browsers offer the same benefits in speed and security. For the best experience we recommend that you use Google Chrome or Firefox. We do not support the AOL web browser, Yahoo web browser, or Microsoft IE 10 and earlier.

If you have spotted a bug or technical glitch with the website, we invite you to email [email protected]. You can report technical problems, suggest improvements, and help us build a better experience for you.

All purchases made with a credit card will appear on your statement as "The Baddie House / Zebbug".

You will be charged a monthly recurring subscription fee, from the date you start the subscription and on the same following date each month. The billing amount will remain constant until the subscription is cancelled.

If you purchase additional content ("Photos / Videos") or send tips ("Donations") then, payment will be taken from the same card details used for your subscription fee.

If you have further queries, then please contact [email protected].

Upon successful cancellation of an account, you will be sent a confirmation email to the email address used during sign-up. If you can’t find this email in your inbox, try checking your email account's spam folder. If you haven’t received the confirmation email or you don’t have access to the email address on file, then contact us at [email protected] and we’ll verify the cancellation.

Subscriptions are billed on a monthly recurring basis, from the date you start the subscription and on the same following date each month. The billing amount will remain constant for the duration of the subscription and the subscription lasts until it is cancelled.

You may cancel your subscription at any time by selecting 'Cancel Subscription' under your account profile or by contacting us at [email protected], where you will lose access to the content and not be re-billed.